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User Manual

  • TerraMow S1200/S800 User Manual and Quick Guide
    Welcome to download the user manual and quick guide for our TerraMow Robot Lawn Mower for better understanding and usage.   Important Notes: Please read the user manual and quick guide carefully before using the product to ensure a better user experience in operation and maintenance of your TerraMow.   Download Links:
  • How to submit feedback via TerraMow app?
    You can submit feedback through the TerraMow app by following these steps. Our support team will reach out to you via email promptly to address your concerns. Open your TerraMow app and log in to your account. Go to the "Profile" tab and click on "Feedback". Fill out the feedback form to describe the issue you are facing. Please provide detailed information, including the time of occurrence, ...
  • How to store your TerraMow during winter
    Decide when to store your TerraMow based on your local climate. We recommend storing it once the average daytime temperature falls below 5°C (41°F).   1. Preparation Turn off the currently scheduled tasks on the TerraMow App. Charge your TerraMow to at least 85% to prevent over-discharge. Prepare cleaning tools and dismantling tools for later steps.   2. Clean TerraMow and Dismantle the Blade...
  • Guidance for resolving the failure/issue of network configuration or robot connectivity
    1. Check Configuration 1.1 Check Phone Settings - Ensure the TerraMow App is the latest version. Download and install TerraMow App - Ensure app’s location permissions (including GPS/GPRS) are enabled - For iPhone users, please enable "Local Network" and "Location" permissions, for TerraMow App in your phone setting. - Temporarily turn off mobile data services (4G/5G). - Disable any firewall or ...
  • Steps to reconnect your robot
    If you bought a new Wi-Fi router or moved your home, please follow these steps to reconnect the robot: 1. Check the main switch on the bottom of the robot Stand the device upright, and press the right side of the main switch.   2. Check the light panel on the top of the robot If the light is off, place the robot on its base station and charge for at least 3 minutes.   3. Check the WiFi network...
  • Troubleshooting Code Reference
    Operation message Message Code Cause Solution N01 When the battery level is between 0% and 8%, TerraMow will not respond to commands or return to the base station automatically. Please manually carry your TerraMow back to the base station. N02 When powered on and the battery level falls below 5%, TerraMow will automatically shut down due to low battery level. Please manually ca...

Release Note

  • TerraMow S1200 & S800 V4 Firmware Release Note
    1. "Task Zone" updated You are now able to split a task zone or merge two zones. 1.1 Zone splitting Go to 'Map Management' - 'Zone Edition' - 'Split'. Split an existing task zone into smaller zones. The split new zones will inherit the original settings by default.   1.2 Zones merging You can merge the split zones set previously. Go to 'Map Management' - 'Zone Edition' - 'Merge'. Selecting two...
  • TerraMow S1200 & S800 V5 Firmware Release Note
     ( Beta Testing ) 1. Enhanced Mowing Settings1.1 Customizable mowing settings for different zones, including moving speed, blade disc rotation speed, edge cutting distance, mowing path spacing, mowing direction.     1.2 Expanded mowing direction options: set single direction, add second direction, or enable automatic direction change after each mowing to provide you with a different mood.    ...
  • TerraMow S1200 & S800 V3 Firmware Release Note
    ---------------------------------------------- Firmware version: 3.9.53 Note: For best performance, APP should be updated to version 1.3.9 or higher. ----------------------------------------------   1. New APP UI interface     2. Zone Task feature - Users now can choose to mow the selected zone(s); - Users can arrange the mowing sequence of the selected zones   3. Support remote controlling th...